Virgin Media O2 sustainability score: 51/100
Virgin Media O2 is a UK telecommunications joint venture formed in 2021, combining Virgin Media's fixed-line broadband and TV operations with O2's mobile network. It serves millions of residential and business customers across the United Kingdom with connectivity services, mobile, and digital products.
Founded 2021Head office Hammersmith, United KingdomStaff ~16,000Revenue ~£10.7BWebsite ↗
Virgin Media O2 has delivered verifiable carbon reductions—56% absolute Scope 1&2 decline since 2020, SBTi-validated targets, third-party assured reporting. Weaknesses: water consumption undisclosed, nature impact unquantified, operational waste increased 2,911 tonnes since 2022, and supply chain Scope 3 coverage remains incomplete.
Virgin Media O2 scores 51/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.
That places Virgin Media O2 joint 131st of 934 companies scored, and joint 5th of 19 in Telecommunications.
What is Virgin Media O2 doing well, and where does it fall short?
Strongest on Carbon Footprint: Operations and Targets & Commitments (8/10, 8/10). Weakest on Water Impact and Nature & Biodiversity Impact (3/10, 4/10).
Where Virgin Media O2 lost points
For each question that lost points, the evidence our public rubric looks for that we didn't find.
- Emissions from its own operations8/10No verified figures published with their method and a falling trend.
- Emissions from its supply chain7/10No full value-chain map or supplier engagement programme.
- Whether its emissions are falling7/10No consistent fall over several years across its operations and supply chain.
- How clean its energy is7/10Less than 90% of its energy shown to be renewable.
- Its effect on nature4/10Its effect on nature isn't measured or independently verified.
- How it uses materials and handles waste7/10No verified figures for reuse and recycling across the business.
- Its effect on water3/10No monitoring of water use, or no measures to reduce it.
- Its climate targets8/10No validated long-term net zero target.
- How openly it reports7/10No annual impact report, or no pay linked to climate targets.
- Its record on controversies7/10Points deducted for controversies or its business model. The finding is under question 10.
A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.
How is Virgin Media O2's SINK score calculated?
Same ten questions for every company. No private weighting.
SINK = (0.3 × Base + 0.7 × Performance) × ScaleWhat evidence is Virgin Media O2's score based on?
13 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.
46% of them were published by Virgin Media O2 itself; the rest come from independent sources.
Scored on 4 April 2026 under an earlier version of our method. We're re-checking it under the current method.
7 of 13 sources are independent of the company.
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How does Virgin Media O2 compare with other telecommunications companies?
Where Virgin Media O2 sits among telecommunications peers.
Among the 19 major telecommunications brands we've scored, Virgin Media O2 is tied =5th of 19, with 4 others.
Who scores higher in Telecommunications?
The 3 companies in the sector scoring nearest above Virgin Media O2.
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