Telecommunications

Charter Communications sustainability score: 27/100

27/100
Significant gaps
20th of 21 in Telecommunications

Better than 5% of Telecommunications

Below expectations starts at 31. The highest score on SINK is 71.

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About Charter Communications

Charter Communications sells broadband internet, mobile, TV and phone services under the Spectrum brand to homes and businesses in 41 US states. In 2025 residential customers brought in $42,580 million of its revenue, commercial customers $7,315 million and advertising $1,468 million.

More about Charter Communications

Charter Communications, Inc. is a Delaware company; its roots go back to 1993. Its combination with Cox Communications completed on 19 August 2026. It had about 91,900 active full-time equivalent employees at 31 December 2025 and $54,774 million revenue in 2025.

Head office Stamford, United StatesStaff ~91,900 active full-time equivalent employees, all US-based (31 December 2025)Revenue ~US$54.8B revenue (US$54,774M, 2025)Website ↗

Read Charter Communications' own report ↗

Our verdict

Charter's footprint was 2,494,640 tCO2e in 2023, the sum of its printed Scope 1, market-based Scope 2 and Scope 3 lines, up from 2,442,564 t in 2022. These figures, from its last ESG report, predate the Cox combination and are not independently audited. Its Scope 3 covers only set-top boxes and small network equipment, mobile devices and air travel, so the size deduction for an incomplete footprint (0.70x) applies. It names no renewable supply contract and gives no renewable share. Its only climate target, carbon neutrality in its own operations by 2035, is self-set. It recovered 30,475 tonnes of equipment through take-back in 2023.

Charter Communications scores 27/100 (Significant gaps) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified November 2026.

That places Charter Communications joint 897th of 1,118 companies scored, and 20th of 21 in Telecommunications.

The ten questions

What is Charter Communications doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint: Operations (8/10, 6/10). Weakest on Emissions Trajectory and Energy Source (0/10, 1/10).

What's missing

Where Charter Communications lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • Whether its emissions are fallingShow its emissions are falling.
  • How clean its energy isMove to a renewable energy tariff or make a major efficiency investment.
  • Its effect on natureShow it knows its main risks to nature.

Every question that lost points

  • Emissions from its own operations6/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain3/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling0/10No evidence its emissions are falling.
  • How clean its energy is1/10No renewable energy tariff or major efficiency investment shown.
  • Its effect on nature1/10No evidence it knows its main risks to nature.
  • How it uses materials and handles waste4/10No measurable waste or recycling targets reported publicly.
  • Its effect on water1/10No figures for its water use.
  • Its climate targets3/10No specific targets with dates.
  • How openly it reports4/10No dedicated sustainability role, board oversight or public report.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Charter Communications's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Telecommunications sector ceiling.
55 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
31 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 55) + (0.7 × 31) = 38.2
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.7
Final score
Rounded. Significant gaps.
27 / 100
Where the evidence comes from

What evidence is Charter Communications's score based on?

14 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

21% of them were published by Charter Communications itself; the rest come from independent sources.

These figures are Charter's own, from its 2023 ESG report, the latest it published. Its combination with Cox Communications completed on 19 August 2026.

11 of 14 sources are independent of the company.

[1]Self-reported
2023 ESG Report (archived)

“Scope 1 and 2 Total 1,537,292 1,512,779 1,433,532”

2023
Q1Q2Q3Q4Q6Q8Q9
View →
[2]Self-reported
How Charter Recycles Millions of Pounds of Electronics Annually (newsroom)

“About two thirds of the devices are cleaned, screened and sometimes refurbished for re-use”

Unknown
Q6
View →
[3]Independent source
Newsweek Green Rankings 2017–18: Charter Communications

“Water Productivity Score: 7.90%”

2017
Q7
View →
[4]SEC filing
Charter 2022 Proxy Statement (SEC EDGAR)

“Charter Communications lags behind its peers on sustainability disclosure and adopting GHG reduction targets.”

2019
Q9
View →
[5]Independent source
ICCR Exchange: Charter Communications GHG Disclosure and Targets

“Presently, Charter provides insufficient disclosure on these issues.”

Unknown
Q9
View →
[6]SEC filing
Charter 10-K Annual Report (SEC EDGAR, FY2025)

“As of December 31, 2025, we had approximately 91,900 active full-time equivalent employees.”

2026
Q9
View →
[7]SEC filing
Charter Earnings Release Q4 2025 (SEC EDGAR)

“For the year ended December 31, 2025, revenue of $54.8 billion declined by 0.6% year-over-year.”

2026
Q9
View →
[8]SEC filing
Charter–Cox Merger 8-K (SEC EDGAR)

“Effective August 19, 2026”

2026
Q9
View →
[9]Public record
EPA Civil Penalty Settlement (Federal Register 2013)

“Charter has agreed to pay”

2013
Q10
View →
[10]Self-reported
Charter Corporate Political Activities Policy Statement 2024

“Charter maintains memberships with a variety of trade associations”

2024
Q10
View →
[11]Independent source
Fierce Network: Charter Closes Cox Acquisition

“Charter Communications today announced it has completed its transaction with Cox Communications”

2026
Q9
View →
[12]Independent source
UN PRI Collaboration Platform: Charter Communications

“request the Board of Directors of the Company disclose as soon as reasonably practicable”

Ongoing
Q8
View →
[13]
corporate.charter.com

“Charter-Cox transaction in August 2026”

Q1
View →
[14]
web.archive.org

“Charter is already the largest and fastest growing rural Internet provider in the country”

Q5
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Charter Communications

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    Charter Communications: SINK sustainability score 27.

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Charter Communications in context

How does Charter Communications compare with other telecommunications companies?

Where Charter Communications sits among telecommunications peers.

Among the 21 major telecommunications brands we've scored, Charter Communications sits 20th of 21.

20/21
Charter Communications's rank
45
Industry average
17
Industry low
60
Industry high
See all 21 in Telecommunications →
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