Dŵr Cymru Welsh Water sustainability score: 37/100

·Water & Sewerage·Cardiff, United Kingdom·Founded 1989·Last verified 13 October 2026
37
out of 100
Below expectationsPending ReviewMixed evidence· 10 src

Dŵr Cymru Welsh Water scores 37/100 (Below expectations) on SINK's independent climate assessment — scored from public data only, no company payment can change a number. Last verified October 2026.

That places Dŵr Cymru Welsh Water joint 421st of 806 companies scored, and joint 9th of 11 in Water & Sewerage.

Dŵr Cymru Welsh Water's total market-based emissions rose 9% to 443.4 kt in 2025/26, and its emissions targets are under review. Natural Resources Wales recorded 155 pollution incidents in 2024, the highest in a decade, and kept the company at two stars ('requires improvement') for a third year. In 2025 it was sentenced in four criminal cases under environmental permitting rules. Ofwat ordered £40m of redress for misleading leakage and consumption data in 2024 and proposed a £44.7m enforcement package in March 2026.

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The calculation

How is Dŵr Cymru Welsh Water's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Water & Sewerage sector ceiling.
40 / 100
Performance score
Sum of the 10 rubric questions, scored 0–10 each.
39 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 40) + (0.7 × 39) = 39.3
Scale penalty
Multiplier based on absolute emissions volume — physics-first.
× 0.95
Final score
Rounded. Below expectations.
37 / 100
The ten questions

What is Dŵr Cymru Welsh Water doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Carbon Footprint — Supply Chain (8/10, 6/10). Weakest on Water Impact and Emissions Trajectory (1/10, 1/10).

Where the evidence comes from

What evidence is Dŵr Cymru Welsh Water's score based on?

10 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.

[1]Self-reported
Glas Cymru Annual Report and Accounts 2025-2026

“The emissions data on page 25 has been verified by an independent third party.”

2026
Q1Q2Q3Q4Q5Q6Q8Q9Q10
View →
[2]Self-reported
Journey to Zero — How Are We Doing

“Separately from the CAW, Welsh Water have undertaken their own estimates & studies on the emissions associated with the purchase of Capital Goods & Services”

Ongoing
Q1
View →
[3]Public record
NRW Steps Up Regulatory Action as Water Company Fails to Curb Sewage Pollution Incidents

“the company was responsible for a total of 155 pollution incidents during 2024 – 132 from sewerage assets and 23 relating to water supply.”

2025
Q7
View →
[4]Public record
Dŵr Cymru Welsh Water Sentenced for Polluting Gwent Levels Protected Environment

“Samples collected by officers found ammonia levels to be significantly over the 1.1mg/L threshold for a SSSI.”

2025
Q5Q10
View →
[5]Public record
Flowing Downstream: A Timeline of Dŵr Cymru's Performance

“It says 2024 saw its highest number of pollution incidents in a decade”

2025
Q7Q9Q10
View →
[6]Public record
Water Magazine — NRW Steps Up Regulatory Action
2025
Q7
View →
[7]Public record
ENDS Report — Welsh Water Illegal Sewage Spills Sparks Calls Permits Reviewed
2025
Q7
View →
[8]Third-party verified
Innova Renewables Set to Power Dŵr Cymru Sewage Treatment Works with 40-Year cPPA

“The generation will be equivalent to around 3% of Welsh Water’s annual electricity use”

Unknown
Q4
View →
[9]Public record
Water Magazine — Dŵr Cymru Welsh Water Sentenced for Polluting Protected Environment
2025
Q10
View →
[10]Self-reported
Dŵr Cymru Cyfyngedig Annual Report and Accounts 2024-2025

“align with our goal of energy neutrality by 2050”

2025
Q8
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

Dŵr Cymru Welsh Water in context

How does Dŵr Cymru Welsh Water compare with other water & sewerage companies?

Where Dŵr Cymru Welsh Water sits among water & sewerage peers.

Among the 11 major water & sewerage brands we've scored, Dŵr Cymru Welsh Water is tied =9th of 11, with 1 other.

=9/11
Dŵr Cymru Welsh Water's rank
42
Industry average
36
Industry low
50
Industry high
How this score has moved

Has Dŵr Cymru Welsh Water's score changed?

today

As Dŵr Cymru Welsh Water's score updates, the trajectory will appear here.

What's being contested

Has Dŵr Cymru Welsh Water's score been challenged?

This score is not currently being contested.

Every challenge is published. We'd rather be corrected than wrong — that's the whole point.

No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.

About Dŵr Cymru Welsh Water

Dŵr Cymru Welsh Water is the water and sewerage company for most of Wales and parts of England, owned since 2001 by Glas Cymru. It was incorporated in 1989 and is headquartered in Cardiff. Its filed accounts for the year to 31 March 2026 report revenue of £1,169.8m and an average of 4,056 employees. It is regulated by Ofwat and Natural Resources Wales.

Founded
1989
Headquarters
Cardiff, United Kingdom
Employees
~4,056
Annual revenue
£1,169.8M (FY2025/26, year to 31 March 2026)
Company website ↗
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