Thames Water sustainability score: 36/100

·Water & Sewerage·Reading, United Kingdom·Founded 1989·Last verified 13 October 2026
36
out of 100
Below expectationsPending ReviewMixed evidence· 9 src

Thames Water scores 36/100 (Below expectations) on SINK's independent climate assessment — scored from public data only, no company payment can change a number. Last verified October 2026.

That places Thames Water joint 439th of 799 companies scored, and 11th of 11 in Water & Sewerage.

The Environment Agency rated Thames Water 1 star ('poor performing company') for 2024, and in 2025 Ofwat imposed a record £122.7m penalty. In 2025/26 it had 24 serious pollution incidents, discharge permit compliance of 88.22% and average leakage of 573.7 Ml/d. No third-party assurance of its greenhouse gas figures was found. Its zero market-based Scope 2 relies on supplier renewable electricity, and its reported Scope 3 covers operational categories only, with no capital carbon.

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The calculation

How is Thames Water's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Water & Sewerage sector ceiling.
40 / 100
Performance score
Sum of the 10 rubric questions, scored 0–10 each.
37 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 40) + (0.7 × 37) = 37.9
Scale penalty
Multiplier based on absolute emissions volume — physics-first.
× 0.95
Final score
Rounded. Below expectations.
36 / 100
The ten questions

What is Thames Water doing well, and where does it fall short?

Strongest on Carbon Footprint — Operations and Energy Source (6/10, 6/10). Weakest on Water Impact and Controversies & Red Flags (1/10, 2/10).

Where the evidence comes from

What evidence is Thames Water's score based on?

9 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.

[1]Self-reported
Sustainability Report and ESG Statement 2025/26

“In 2025/26 the water sector, in agreement with industry regulator Ofwat, has adopted an updated emissions factor for nitrous oxide”

2025
Q1Q2Q5Q6Q7Q9
View →
[2]Self-reported
Sustainability and ESG 2025

“Includes fossil fuels, site process and fugitive emissions and vehicle transport (Fleet).”

2025
Q3Q4Q8
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[3]Self-reported
Managing Our Carbon Emissions

“In 2024/25 we self-generated and used 475.3GWh of renewable energy, covering 25.8% of our own energy needs.”

Ongoing
Q4
View →
[4]Third-party verified
RWE Clean Power Partnership — Thames Water

“RWE will supply a total of 132 gigawatt hours (GWh) of clean electricity annually”

2025
Q4
View →
[5]Public record
Water and Sewerage Companies in England — Environmental Performance Report 2024: Thames Water EPA Data Report

“33 serious incidents – this is rated as red”

2024
Q5Q7Q10
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[6]Public record
One-Star Rating for Sewage Discharges
2024
Q10
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[7]Public record
Thames Water Hit Biggest-Ever Fine Over Pollution and Dividends

“Thames Water has been fined £122.7 million after two investigations into wastewater and dividend payments, in the largest penalty Ofwat has ever issued”

2025
Q10
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[8]Public record
Thames Water Attracts Two Sides' Ire (Paper-Industry Greenwashing Allegation)
Unknown
Q10
View →
[9]Third-party verified
Water UK Net Zero 2030 Routemap Summary
2023
Q8
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

Thames Water in context

How does Thames Water compare with other water & sewerage companies?

Thames Water sits at the bottom of the water & sewerage pack.

Among the 11 major water & sewerage brands we've scored, Thames Water sits 11th of 11.

11/11
Thames Water's rank
42
Industry average
36
Industry low
50
Industry high
How this score has moved

Has Thames Water's score changed?

today

As Thames Water's score updates, the trajectory will appear here.

What's being contested

Has Thames Water's score been challenged?

This score is not currently being contested.

Every challenge is published. We'd rather be corrected than wrong — that's the whole point.

No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.

About Thames Water

Thames Water Utilities Limited supplies water and sewerage services to London and the Thames Valley. It was formed on privatisation in 1989 and is headquartered in Reading. Its filed accounts for the year to 31 March 2026 report revenue of £3,756.5m, including £140.9m passed through for the Thames Tideway Tunnel, and an average of 8,472 permanent employees. It is regulated by Ofwat and the Environment Agency.

Founded
1989
Headquarters
Reading, United Kingdom
Employees
~8,472
Annual revenue
£3,756.5M (FY2025/26, year to 31 March 2026)
Company website ↗
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