Facilities & Support Services

ISS UK sustainability score: 35/100

Is this your company? Claim this profile (free)

About ISS UK

ISS Facility Services Limited is a UK facilities and support services contractor providing cleaning, catering, and maintenance to corporate, healthcare and public-sector clients. Revenue £713.3M (2025); ~10,400 employees.

More about ISS UK

Part of the multinational ISS A/S group, headquartered Copenhagen.

Founded 1966Head office United KingdomStaff ~10,378 (2025)Revenue £713.3M revenue (FY ended 31 Dec 2025)Website ↗

Our verdict

ISS UK's emissions figures are a revenue-based share of a UK group total, and its direct emissions rose 26% in the latest year. Its Scope 3 covers business travel only, so supply-chain emissions are largely uncounted, and it publishes no water figures. It buys renewable electricity backed by REGO certificates and targets a fully electric or hydrogen commercial fleet by 2030.

ISS UK scores 35/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified November 2026.

That places ISS UK joint 548th of 947 companies scored, and 3rd of 3 in Facilities & Support Services.

The ten questions

What is ISS UK doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint: Operations (8/10, 6/10). Weakest on Water Impact and Emissions Trajectory (3/10, 4/10).

What's missing

Where ISS UK lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

  • Emissions from its own operations6/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain5/10Most of its supply-chain (Scope 3) emissions aren't measured.
  • Whether its emissions are falling4/10No evidence of a year-on-year fall in its total emissions.
  • How clean its energy is4/10Less than half its energy shown to be renewable, or no transition plan.
  • Its effect on nature4/10Its effect on nature isn't measured or independently verified.
  • How it uses materials and handles waste5/10No measurable waste or recycling targets reported publicly.
  • Its effect on water3/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets6/10Its targets aren't validated by the Science Based Targets initiative.
  • How openly it reports6/10No annual impact report, or no pay linked to climate targets.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is ISS UK's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Facilities & Support Services sector ceiling.
50 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
51 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 50) + (0.7 × 51) = 50.7
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.7
Final score
Rounded. Below expectations.
35 / 100
Where the evidence comes from

What evidence is ISS UK's score based on?

12 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

42% of them were published by ISS UK itself; the rest come from independent sources.

ISS UK's published emissions are a share of a UK group total allocated by revenue, not its own measured figures, and its Scope 3 covers business travel only. We apply the cautious 0.70x size deduction we use when a company's emissions are incomplete (owner ruling 2026-11-05).

7 of 12 sources are independent of the company.

[1]Public record
ISS Facility Services Limited Annual Report and Financial Statements (Year ended 31 December 2025)

“Electricity - market-based 175.14 137.31 27.55 62.15”

2026
Q1Q2Q3Q4Q6Q8Q9
View →
[2]Self-reported
ISS UKI Sustainability Report 2026 Update

“Scope 1 & 2 property emissions reduced by 75%”

2026
Q1Q2Q3Q4Q5Q6Q7Q9
View →
[3]Independent source
ISS confirms net-zero commitment

“ISS UK & Ireland has announced its new net-zero strategy”

Unknown
Q3Q8
View →
[4]Independent source
ISS chooses LeasePlan to decarbonise its fleet

“The partnership will initially be launched in Denmark, Germany, Norway and the UK in 2022”

2022
Q4
View →
[5]Independent source
ISS partners Coolfood launch: low-carbon school meals

“Recipes and meals that boast a 38% lower carbon emission rate than the average school dish”

Unknown
Q5
View →
[6]Independent source
ISS reaches sustainability milestone after reducing its global food waste 30%

“a collective 30% food waste reduction from its 2019 baseline”

Unknown
Q6
View →
[7]Self-reported
ISS Environment

“ISS is committed to reducing environmental impact across operations and value chains”

Ongoing
Q7
View →
[8]Independent source
ISS emission target reduction receives SBTi validation

“This target directs ISS operations across the world to reduce carbon with 46.5% across Scopes 1 and 2 by 2030”

Unknown
Q8
View →
[9]Independent source
Two firms sentenced after airport worker breaks leg

“was investigated by the Health & Safety Executive, which on Tuesday prosecuted Mr Marshall's employer, ISS Facility Services”

Unknown
Q10
View →
[10]Self-reported
ISS Sustainability Services

“Our Sustainability Report 2026 update shows how we turn commitments into measurable outcomes”

Ongoing
Q10
View →
[11]Self-reported
ISS Responsible Partners

“ISS works with a diverse network of suppliers and partners who share our commitment to quality, sustainability and responsible business practices.”

Ongoing
Q10
View →
[12]Self-reported
ISS Governance

“Read our Carbon Reduction reports”

Ongoing
Q9
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For ISS UK

Is this your company? Claim this profile (free)

Free. Once you confirm, this page says “Profile claimed by ISS UK” and we email you when the score changes. Claiming changes nothing about the score. More than one person can claim a company. Privacy

  • Use this score in tenders

    Send the link, or the one-page score sheet. It links back to this page and every source. Free.

    Open the score sheet →
  • Send new evidence, free

    Scored low because little is published? Publish what you do and send us the link, free. If it holds up, your score changes, and the change is logged on your page.

    How to send evidence →
  • Put your score on your website, free

    It shows the current score and links to this page, so it changes when the score does.

    ISS UK: SINK sustainability score 35/100.

Track this score

We'll send one email to confirm. Every email has a one-click unsubscribe. Privacy

Bidding for a public contract? Check if you need a Carbon Reduction Plan, free →

We reply within 5 working days.

Want your own page like this?

Free, independent, every source shown. Send it to any buyer who asks about your sustainability.

Score my business free
ISS UK in context

How does ISS UK compare with other facilities & support services companies?

ISS UK sits at the bottom of the facilities & support services pack.

Among the 3 major facilities & support services brands we've scored, ISS UK sits 3rd of 3.

3/3
ISS UK's rank
46
Industry average
35
Industry low
53
Industry high
See all 3 in Facilities & Support Services →
THE SUNDAY RUNDOWN

Which companies moved this week, and why.

One email, every Sunday. Score changes, new research, the stories behind the numbers. Free.

We'll send one email to confirm. No spam. Unsubscribe in one click.

Checking a company?

Search free →

Asked to prove you're sustainable?

Get your business scored, free →

Been scored?

Find your page and claim it, free →

Scores are free. Companies can never pay for anything about their own score.