E-commerce / Online Retail

Deliveroo sustainability score: 31/100

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About Deliveroo

Deliveroo is a food delivery platform operating across 10 markets, connecting restaurants with consumers via a network of self-employed delivery riders. Founded in 2013 and headquartered in London, it facilitated £1.2 billion in gross transaction value in 2024.

More about Deliveroo

The company acts as a marketplace intermediary rather than owning delivery logistics or food supply.

Founded 2013Head office London, United KingdomStaff ~3,600Revenue ~£2.0BWebsite ↗

Our verdict

Deliveroo reports only partial Scope 1 & 2 emissions for Great Britain with no third-party verification, and has completely failed to quantify Scope 3 emissions from 180,000 riders and packaging waste. Scope 1 emissions rose 37% year-on-year. The company sets unvalidated targets covering only 5% of its actual footprint while ignoring biodiversity, water, and circular economy impacts.

Deliveroo scores 31/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.

That places Deliveroo joint 658th of 934 companies scored, and joint 20th of 24 in E-commerce / Online Retail.

Limited evidence. This score rests on 7 sources, 29% of them published by the company itself. Every source cited here passed the same quality checks as any other score: all live, none from data aggregators. There is simply less of it.

The ten questions

What is Deliveroo doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint: Operations (7/10, 5/10). Weakest on Carbon Footprint: Supply Chain and Nature & Biodiversity Impact (1/10, 1/10).

What's missing

Where Deliveroo lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

  • Emissions from its own operations5/10No full Scope 1 and 2 figures worked out to the GHG Protocol.
  • Emissions from its supply chain1/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling2/10No evidence its emissions are falling, not even from energy bills or mileage.
  • How clean its energy is3/10No renewable energy tariff or major efficiency investment shown.
  • Its effect on nature1/10No evidence it knows its main risks to nature.
  • How it uses materials and handles waste2/10No active waste reduction, reuse or repair shown.
  • Its effect on water2/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets3/10No specific targets with dates.
  • How openly it reports4/10No dedicated sustainability role, board oversight or public report.
  • Its record on controversies7/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Deliveroo's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
E-commerce / Online Retail sector ceiling.
40 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
30 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 40) + (0.7 × 30) = 33.0
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.95
Final score
Rounded. Below expectations.
31 / 100
Where the evidence comes from

What evidence is Deliveroo's score based on?

7 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

29% of them were published by Deliveroo itself; the rest come from independent sources.

Scored on 4 April 2026 under an earlier version of our method. We're re-checking it under the current method.

This company's public sustainability disclosure is limited. This score is based on the 7 verified sources cited below, rather than padded to a standard count.

⚠

Limited data coverage. This assessment is based on 7 sources, 29% of which are self-reported by the company. Scores may change as independent evidence becomes available.

[1]Independent source
DitchCarbon — Deliveroo Organization Profile
Ongoing
Q1Q2Q3Q4Q8
View →
[2]Self-reported
Deliveroo Corporate Sustainability Page
Ongoing
Q1Q5Q7Q9
View →
[3]Self-reported
Deliveroo Annual Report 2024
2024
Q2Q5Q6Q9
View →
[4]Independent source
DCFModeling — Deliveroo Mission and Vision
Unknown
Q3Q4Q8
View →
[5]Independent source
JETIR Journal — Food Delivery Industry Environmental Effects
2022
Q6
View →
[6]Public record
Wikipedia — Deliveroo
Ongoing
Q10
View →
[7]Public record
Investment Week — Understanding Climate Fund Reporting
Unknown
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Deliveroo

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    Deliveroo: SINK sustainability score 31/100.

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Deliveroo in context

How does Deliveroo compare with other e-commerce / online retail companies?

Where Deliveroo sits among e-commerce / online retail peers.

Among the 24 major e-commerce / online retail brands we've scored, Deliveroo is tied =20th of 24, with 1 other.

=20/24
Deliveroo's rank
41
Industry average
12
Industry low
54
Industry high
See all 24 in E-commerce / Online Retail →
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