Financial Services / Banking

Metro Bank sustainability score: 35/100

35/100
Below expectations
Joint 27th of 70 in Financial Services / Banking

Better than 57% of Financial Services / Banking

Making progress starts at 46. The highest score on SINK is 71.

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About Metro Bank

Metro Bank is a UK retail and commercial bank with high-street stores and digital banking for personal and business customers. Its listed parent, Metro Bank Holdings PLC, reported £593.3 million of total income for 2025, with about 2,859 employees.

Founded 2022Head office London, United KingdomStaff ~2,859 (2025)Revenue £593.3 million total income (bank headline income line; year ended 31 December 2025; 2024: £405.3 million). Net interest income £460.3 millionWebsite ↗

Read Metro Bank's own report ↗

Our verdict

Metro Bank reports Scope 1, 2 and 3 emissions, including financed emissions for its mortgage lending, and says its Scope 1 and 2 are 92% below 2019. But its financed emissions leave out commercial and SME lending, its figures are not assured, and its targets are not SBTi-validated. Which? found no exposure to fossil fuel industries.

Metro Bank scores 35/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified November 2026.

That places Metro Bank joint 633rd of 1,118 companies scored, and joint 27th of 70 in Financial Services / Banking.

The ten questions

What is Metro Bank doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint: Operations (7/10, 6/10). Weakest on Nature & Biodiversity Impact and Resource Use & Waste (3/10, 3/10).

What's missing

Where Metro Bank lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • Its effect on natureAssess its effect on nature and publish a basic environmental policy.
  • How it uses materials and handles wasteShow active waste reduction, reuse or repair.
  • Its effect on waterMonitor its water use and take measures to reduce it.

Every question that lost points

  • Emissions from its own operations6/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain5/10Most of its supply-chain (Scope 3) emissions aren't measured.
  • Whether its emissions are falling6/10No consistent fall over several years across its operations and supply chain.
  • How clean its energy is6/10Less than 90% of its energy shown to be renewable.
  • Its effect on nature3/10No assessment of its effect on nature, and no basic environmental policy.
  • How it uses materials and handles waste3/10No active waste reduction, reuse or repair shown.
  • Its effect on water3/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets4/10Its targets aren't science-based or committed to the Science Based Targets initiative.
  • How openly it reports6/10No annual impact report, or no pay linked to climate targets.
  • Its record on controversies7/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Metro Bank's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Financial Services / Banking sector ceiling.
50 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
49 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 50) + (0.7 × 49) = 49.3
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.7
Financed emissions
Emissions of the investments, lending or insurance it finances, as the company reports them (PCAF standard). Source: https://www.metrobankonline.co.uk/globalassets/documents/investor_documents/metro-bank---annual-report-2025.pdf.
0.03 Mt CO₂e (2025)
Final score
Rounded. Below expectations.
35 / 100
Where the evidence comes from

What evidence is Metro Bank's score based on?

9 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

22% of them were published by Metro Bank itself; the rest come from independent sources.

Metro Bank's financed emissions (27,388 tCO2e) cover its residential mortgage and buy-to-let lending only; its commercial and SME lending is not measured, so the score uses SINK's conservative 0.70x multiplier.

[1]Self-reported
Metro Bank Holdings PLC Annual Report and Accounts 2025

“Scope 1 emissions 272 122 469 179 336 67 319”

2025
Q1Q2Q3Q4Q5Q7Q8Q9
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[2]Self-reported
Metro Bank Sustainability

“Partnership for Carbon Accounting Financials (PCAF) methodology to work out the emissions arising from our residential mortgage portfolio”

Ongoing
Q2Q4Q6Q8
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[3]Independent source
Ethical Consumer — Metro Bank PLC Profile

“including its emissions from its lending and investments”

2025
Q2Q5Q10
View →
[4]Independent source
Which? — Bankrolling the Climate Crisis

“appeared to be on the right track, with either limited or no exposure to the fossil fuel industries”

Unknown
Q10
View →
[5]Independent source
Which? — Major High Street Banks in Red Warning Category

“Does not lend to businesses involved in metal ore and coal mining, oil and gas extraction, fossil fuel power or deforestation.”

Unknown
Q10
View →
[6]Independent source
The Good Shopping Guide — Metro Bank

“The company receives a top rating in the Environmental Report criterion, as the company displays clear environmental targets for future progress.”

Unknown
Q8Q9
View →
[7]Independent source
MLEX — Metro Bank Fine Shows UK Regulator Backing Up Tough Talk

“Metro Bank’s multimillion-pound fine today makes it the second digital challenger bank in the UK to be fined over lax anti-money laundering controls”

2024
Q10
View →
[8]Independent source
KYC360 — Metro Bank's £16.7m Fine

“imposed a £16.7 million fine on Metro Bank for significant anti-money laundering (AML) failings”

2024
Q10
View →
[9]
metrobankonline.co.uk

“Scope 3 emissions (all) 111,205 129,363 155,182 190,333 248,979”

Q3
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Metro Bank

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    Metro Bank: SINK sustainability score 35.

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Metro Bank in context

How does Metro Bank compare with other financial services / banking companies?

Where Metro Bank sits among financial services / banking peers.

Among the 70 major financial services / banking brands we've scored, Metro Bank is tied =27th of 70, with 4 others.

=27/70
Metro Bank's rank
36
Industry average
20
Industry low
65
Industry high
See all 70 in Financial Services / Banking →
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