E-commerce / Online Retail

Back Market sustainability score: 43/100

43/100
Below expectations+1 since last review
Joint 15th of 24 in E-commerce / Online Retail

Limited independent evidence: only two independent sources cover this company. The score may change as more evidence appears.

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About Back Market

Back Market is a Paris-based online marketplace founded in 2012 that connects customers with third-party refurbishers of consumer electronics. Operating across multiple countries with ~960 employees, it facilitates the sale and repair of pre-owned smartphones, laptops, tablets, and accessories.

More about Back Market

The platform claims 17 million customers and targets €3 billion GMV in 2025.

Founded 2012Head office Paris, FranceStaff ~960Revenue ~$106MWebsite ↗

Our verdict

Back Market's business model delivers inherent circularity benefits—refurbished electronics avoid 91% of raw materials and 89% of e-waste versus new production. But the company discloses almost no operational emissions data, lacks binding reduction targets, and shows no formal Scope 1, 2, or 3 quantification. Growth at 30%+ annually makes absent emissions trajectory tracking a material gap.

Back Market scores 43/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.

That places Back Market joint 331st of 934 companies scored, and joint 15th of 24 in E-commerce / Online Retail.

Limited evidence. This score rests on 7 sources, 43% of them published by the company itself. Every source cited here passed the same quality checks as any other score: all live, none from data aggregators. There is simply less of it.

The ten questions

What is Back Market doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Resource Use & Waste (10/10, 7/10). Weakest on Emissions Trajectory and Energy Source (2/10, 2/10).

What's missing

Where Back Market lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

  • Emissions from its own operations3/10No emissions figures for its own operations, not even an estimate from energy bills.
  • Emissions from its supply chain3/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling2/10No evidence its emissions are falling, not even from energy bills or mileage.
  • How clean its energy is2/10No renewable energy tariff or major efficiency investment shown.
  • Its effect on nature4/10Its effect on nature isn't measured or independently verified.
  • How it uses materials and handles waste7/10No verified figures for reuse and recycling across the business.
  • Its effect on water4/10No measured water footprint with reduction targets.
  • Its climate targets3/10No specific targets with dates.
  • How openly it reports6/10No annual impact report, or no pay linked to climate targets.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Back Market's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
E-commerce / Online Retail sector ceiling.
40 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
44 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 40) + (0.7 × 44) = 42.8
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 1
Final score
Rounded. Below expectations.
43 / 100
How this score has moved

Has Back Market's score changed?

Back Market's score has moved from 42 to 43 across 2 recorded reviews, up 1 point.

0255075100426 April 20264329 October 2026
  1. 42 → 43+129 October 2026

    Correction: score 42 → 43; the published score did not follow from its own base, performance and size deduction (arithmetic error, corrected 29 October 2026).

  2. Scored 426 April 2026

    Initial score at platform launch

Where the evidence comes from

What evidence is Back Market's score based on?

7 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

43% of them were published by Back Market itself; the rest come from independent sources.

Scored on 6 April 2026 under an earlier version of our method. We're re-checking it under the current method.

This company's public sustainability disclosure is limited. This score is based on the 7 verified sources cited below, rather than padded to a standard count.

⚠

Limited data coverage. This assessment is based on 7 sources, 43% of which are self-reported by the company. Scores may change as independent evidence becomes available.

[1]Third-party verified
B Corporation Directory — Back Market
Ongoing
Q1Q8Q9
View →
[2]Self-reported
Back Market Impact Report 2024
2024
Q1Q9
View →
[3]Self-reported
Back Market — Impact of Refurbished on Environment
Ongoing
Q2Q6Q7
View →
[4]Self-reported
Back Market — Tech Impact
Ongoing
Q5Q7
View →
[5]Public record
Back Market Enters New Phase of Growth as Demand for Sustainable Tech Accelerates
2024
Q3Q6
View →
[6]Public record
Back Market Bags B Corp Status as Research Shows Many Brits Interested in Refurbished Smartphones
2023
Q8Q9
View →
[7]Public record
BBB Business Profile — Back Market Inc
OngoingArchived copy from 2026-03-04: the original link no longer opens for us.
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Back Market

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    Back Market: SINK sustainability score 43/100.

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Back Market in context

How does Back Market compare with other e-commerce / online retail companies?

Where Back Market sits among e-commerce / online retail peers.

Among the 24 major e-commerce / online retail brands we've scored, Back Market is tied =15th of 24, with 1 other.

=15/24
Back Market's rank
41
Industry average
12
Industry low
54
Industry high
See all 24 in E-commerce / Online Retail →
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