Otter.ai is a US-based SaaS platform providing AI-powered meeting transcription, note-taking, and recently launched AI agents for sales and customer support.
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Otter.ai has published zero emissions data, targets, or sustainability strategy despite $100M ARR and 25M users. Rapid growth in compute-intensive AI workloads is driving rising absolute emissions with no reporting or reduction plan. No governance, no accountability, no disclosures.
Otter.ai scores 41/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Fees pay for the review, never the result. Last verified July 2026.
That places Otter.ai joint 343rd of 847 companies scored, and 37th of 76 in SaaS / Digital Services.
Where Otter.ai sits among saas / digital services peers.
Among the 76 major saas / digital services brands we've scored, Otter.ai sits 37th of 76.
Its three lowest-scoring questions, and what the evidence didn't show.
No prior-year emissions, no energy trends reported.
No SBTi registration, no science-aligned targets, no net-zero commitment, no reduction targets published.
No sustainability report, no ESG disclosure, no Scope 1 or 2 emissions figures published.
A score changes when the evidence does. We use new published evidence at the next rescore. Evidence that isn't public can count through an evidence review.
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Get in touch →Strongest on Controversies & Red Flags and Nature & Biodiversity Impact (7/10, 4/10). Weakest on Emissions Trajectory and Targets & Commitments (1/10, 1/10).
The 3 companies in the sector scoring nearest above Otter.ai.
Ripple Energy is a small UK fintech platform with negligible operational emissions but zero formal sustainability reporting, targets, or governance.
See the breakdown →Routinery is a tiny Seoul-based habit-tracking app with negligible operational footprint and no sustainability infrastructure.
See the breakdown →Alphabet's emissions rose 18% in 2025 to 18.8 Mt CO2e, driven by data-centre growth, and Scope 3 rose 25% year on year.
See the breakdown →The formula and all 15 sources.
Same ten questions for every company. No private weighting.
SINK = (0.3 × Base + 0.7 × Performance) × Scale15 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.
9 of 15 sources are independent of the company.
“Explore carbon emissions profiles, Scope 1, 2, and 3 data, and sustainability targets using the DitchCarbon Score.”
“Otter uses AWS services for its data storage in the AWS region West, United States.”
“One hundred percent of electricity consumed by Amazon was matched with renewable energy sources in 2024 for the second consecutive year.”
“Otter uses AWS S3 storage and enables AWS SSE (Server Side Encryption) on data (S3 buckets).”
“Sacra estimates that Otter.ai generated $100 million in annual recurring revenue (ARR) in March 2025, up from $81M ARR at the end of 2024.”
“In October 2025, Otter.ai launched a comprehensive enterprise suite that solidifies its position as the corporate knowledge base for modern organizations.”
“100% of electricity consumed by Amazon was matched with renewable energy sources in 2024, for the second consecutive year.”
“Amazon Web Services (AWS) data centres recorded a power usage effectiveness (PUE) of 1.15, outperforming the industry average of 1.25.”
“Otter.ai Caps Transformational 2025 with $100M ARR Milestone, Industry-first AI Meeting Agents, and Global Enterprise Expansion”
“Otter.ai, Inc. is an American transcription software company based in Mountain View, California.”
“The SBTi's Target Dashboard lists companies and financial institutions that have set science-based targets, or have committed to developing targets.”
“Filed in August 2025, Brewer v. Otter.ai alleges that Otter's 'Otter Notetaker' and 'OtterPilot' services recorded, accessed, and used the contents of private conversations without obtaining proper consent.”
“Lawsuit claims Otter.ai's AI notetaker records meetings without participant consent, raising privacy, legal, and attorney-client privilege concerns”
“Key achievements include a reduction of 71,000 MTCO₂e from customer adoption of energy-efficient technologies and a goal to become water positive by 2030.”
“In AWS, the company aims to be water positive by 2030 and has made 53% progress toward meeting this goal.”
If you believe a source has been misread or a newer version exists, submit a challenge.
Otter.ai is a US-based SaaS platform providing AI-powered meeting transcription, note-taking, and recently launched AI agents for sales and customer support. Founded in 2016 and headquartered in Mountain View, it serves 25M+ users and enterprise customers with cloud-based audio intelligence products built on AWS infrastructure.
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