Salesforce sustainability score: 50/100
Salesforce is a San Francisco-based cloud software company founded in 1999, providing customer relationship management (CRM), enterprise automation, and analytics platforms to businesses globally. With ~35,000 employees and $37.9 billion in FY2024 revenue, it ranks among the largest SaaS vendors.
More about Salesforce
Its sustainability footprint is primarily indirect, through data center operations and supply chain emissions.
Founded 1999Head office San Francisco, USAStaff ~73,000Revenue $37.9B (FY2024)Website ↗
Salesforce claims net-zero ambitions while quietly downgrading absolute Scope 3 targets to intensity metrics—a weakening move that undermines credibility. Absolute emissions remain flat over six years despite growth. Renewable energy claims rely heavily on unbundled RECs rather than physical clean power. The company operates through trade associations opposing climate policy.
Salesforce scores 50/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.
That places Salesforce joint 158th of 934 companies scored, and 20th of 73 in SaaS / Digital Services.
What is Salesforce doing well, and where does it fall short?
Strongest on Carbon Footprint: Operations and Carbon Footprint: Supply Chain (8/10, 7/10). Weakest on Emissions Trajectory and Resource Use & Waste (3/10, 4/10).
Where Salesforce lost points
For each question that lost points, the evidence our public rubric looks for that we didn't find.
- Emissions from its own operations8/10No verified figures published with their method and a falling trend.
- Emissions from its supply chain7/10No full value-chain map or supplier engagement programme.
- Whether its emissions are falling3/10No evidence its emissions are falling, not even from energy bills or mileage.
- How clean its energy is7/10Less than 90% of its energy shown to be renewable.
- Its effect on nature6/10No verified restoration beyond its own footprint, or supply chain not mapped for nature risk.
- How it uses materials and handles waste4/10No measurable waste or recycling targets reported publicly.
- Its effect on water5/10No measured water footprint with reduction targets.
- Its climate targets5/10Its targets aren't science-based or committed to the Science Based Targets initiative.
- How openly it reports7/10No annual impact report, or no pay linked to climate targets.
- Its record on controversies5/10Points deducted for controversies or its business model. The finding is under question 10.
A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.
How is Salesforce's SINK score calculated?
Same ten questions for every company. No private weighting.
SINK = (0.3 × Base + 0.7 × Performance) × ScaleWhat evidence is Salesforce's score based on?
14 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.
21% of them were published by Salesforce itself; the rest come from independent sources.
Scored on 4 April 2026 under an earlier version of our method. We're re-checking it under the current method.
11 of 14 sources are independent of the company.
If you believe a source has been misread or a newer version exists, submit a challenge.
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How does Salesforce compare with other saas / digital services companies?
Where Salesforce sits among saas / digital services peers.
Among the 73 major saas / digital services brands we've scored, Salesforce sits 20th of 73.
Who scores higher in SaaS / Digital Services?
The 3 companies in the sector scoring nearest above Salesforce.
Unity relies on a 2020 emissions baseline now four years outdated with no verified recent data.
See the breakdown →LinkedIn operates within Microsoft's consolidated sustainability reporting, masking entity-specific performance.
See the breakdown →Snap reports comprehensive Scope 1 and 2 emissions data verified via GHG Protocol, but absolute Scope 3 emissions have ballooned 92% since 2019 while relying on intensity-based targets to mask the growth.
See the breakdown →Which companies moved this week, and why.
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