Retail (non-fashion)

Harrods sustainability score: 41/100

41/100

Is this your company? Claim this profile (free)

About Harrods

Harrods is a luxury department store retailer headquartered in London, UK, founded in 1834. Operating a single flagship store on Knightsbridge and a distribution centre, it employs 5,000 staff and generates approximately £1.08 billion in annual revenue.

More about Harrods

The store stocks over 3,000 brands across fashion, food, beauty, jewellery, and furniture.

Founded 1834Head office London, GBStaff ~5,000Revenue ~£1.08BWebsite ↗

Our verdict

Harrods disclosed emissions data for the first time in 2024 but reports only a 2.4% reduction against an ambitious 90% by-2030 target—trajectory is dangerously slow. Scope 3 supply chain emissions remain unmapped and unquantified despite managing 3,000+ brands. A major institutional failure: over 400 sexual abuse allegations against former chairman Al Fayed, with ongoing civil claims and a compensation scheme launched in 2025.

Harrods scores 41/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.

That places Harrods joint 384th of 934 companies scored, and 21st of 50 in Retail (non-fashion).

The ten questions

What is Harrods doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Carbon Footprint: Operations (5/10, 4/10). Weakest on Carbon Footprint: Supply Chain and Nature & Biodiversity Impact (3/10, 3/10).

What's missing

Where Harrods lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

  • Emissions from its own operations4/10No full Scope 1 and 2 figures worked out to the GHG Protocol.
  • Emissions from its supply chain3/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling4/10No evidence of a year-on-year fall in its total emissions.
  • How clean its energy is4/10Less than half its energy shown to be renewable, or no transition plan.
  • Its effect on nature3/10No assessment of its effect on nature, and no basic environmental policy.
  • How it uses materials and handles waste4/10No measurable waste or recycling targets reported publicly.
  • Its effect on water3/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets4/10Its targets aren't science-based or committed to the Science Based Targets initiative.
  • How openly it reports4/10No dedicated sustainability role, board oversight or public report.
  • Its record on controversies5/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Harrods's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Retail (non-fashion) sector ceiling.
48 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
38 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 48) + (0.7 × 38) = 41.0
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 1
Final score
Rounded. Below expectations.
41 / 100
Where the evidence comes from

What evidence is Harrods's score based on?

10 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

30% of them were published by Harrods itself; the rest come from independent sources.

Scored on 11 April 2026 under an earlier version of our method. We're re-checking it under the current method.

[1]Self-reported
Harrods ESG Report 2024
2025
Q1Q2Q3Q4Q5Q6Q7Q8Q9
View →
[2]Public record
Harrods First ESG Report Sets Bold Sustainability Targets
2024
Q1Q3Q5Q6Q8
View →
[3]Public record
How Can 175-Year-Old Luxury Retailer Harrods Hit Net Zero
Unknown
Q2Q4Q6
View →
[4]Public record
Harrods Releases First ESG Report Outlines Future Goals
2024
Q2Q3
View →
[5]Public record
Exclusive: Harrods Publishes New ESG Report
2024
Q4Q5
View →
[6]Self-reported
Harrods Sustainability Team Careers
Ongoing
Q7Q9
View →
[7]Self-reported
Harrods ESG Report 2025 Highlights
2025Archived copy from 2026-04-10: the original link no longer opens for us.
Q9
View →
[8]Public record
Retail Technology Show 2024: Sustainability Initiatives by Harrods Supply Chain Director
2024
Q9
View →
[9]Public record
Mohamed Al Fayed Scandal: Harrods and Met Police May Be Hit with Legal Action
Unknown
Q10
View →
[10]Independent source
Al Fayed Allegations
Unknown
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Harrods

Is this your company? Claim this profile (free)

Free. Once you confirm, this page says “Profile claimed by Harrods” and we email you when the score changes. Claiming changes nothing about the score. More than one person can claim a company. Privacy

  • Use this score in tenders

    Send the link, or the one-page score sheet. It links back to this page and every source. Free.

    Open the score sheet →
  • Send new evidence, free

    Scored low because little is published? Publish what you do and send us the link, free. If it holds up, your score changes, and the change is logged on your page.

    How to send evidence →
  • Put your score on your website, free

    It shows the current score and links to this page, so it changes when the score does.

    Harrods: SINK sustainability score 41/100.

Track this score

We'll send one email to confirm. Every email has a one-click unsubscribe. Privacy

Bidding for a public contract? Check if you need a Carbon Reduction Plan, free →

We reply within 5 working days.

Want your own page like this?

Free, independent, every source shown. Send it to any buyer who asks about your sustainability.

Score my business free
Harrods in context

How does Harrods compare with other retail (non-fashion) companies?

Where Harrods sits among retail (non-fashion) peers.

Among the 50 major retail (non-fashion) brands we've scored, Harrods sits 21st of 50.

21/50
Harrods's rank
38
Industry average
18
Industry low
52
Industry high
See all 50 in Retail (non-fashion) →
THE SUNDAY RUNDOWN

Which companies moved this week, and why.

One email, every Sunday. Score changes, new research, the stories behind the numbers. Free.

We'll send one email to confirm. No spam. Unsubscribe in one click.

Checking a company?

Search free →

Asked to prove you're sustainable?

Get your business scored, free →

Been scored?

Find your page and claim it, free →

Scores are free. Companies can never pay for anything about their own score.