Food Service / Restaurants

Caffè Nero sustainability score: 33/100

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About Caffè Nero

Caffè Nero is a British coffeehouse chain founded in 1997, headquartered in London. It operates 1,150 stores across 11 countries with 11,000 employees and generates approximately £626M revenue annually.

More about Caffè Nero

The chain is known for espresso-based drinks and operates roasting facilities and multiple subsidiary brands including Harris+Hoole and Coffee#1.

Founded 1997Head office London, UKStaff ~11,000Revenue ~£626MWebsite ↗

Our verdict

Caffè Nero has published minimal environmental data beyond mandatory UK SECR filings and set no science-based targets or net-zero commitments. The company lacks Scope 3 emissions quantification despite heavy coffee supply chain exposure, publishes no sustainability report, and offers only ad-hoc waste initiatives. A 2024 green electricity switch covers UK Scope 2 only.

Caffè Nero scores 33/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Companies can never pay for anything about their own score. Last verified May 2026.

That places Caffè Nero joint 595th of 934 companies scored, and joint 26th of 51 in Food Service / Restaurants.

The ten questions

What is Caffè Nero doing well, and where does it fall short?

Strongest on Controversies & Red Flags and Energy Source (9/10, 5/10). Weakest on Carbon Footprint: Supply Chain and Water Impact (1/10, 1/10).

What's missing

Where Caffè Nero lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

  • Emissions from its own operations3/10No emissions figures for its own operations, not even an estimate from energy bills.
  • Emissions from its supply chain1/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling2/10No evidence its emissions are falling, not even from energy bills or mileage.
  • How clean its energy is5/10Less than half its energy shown to be renewable, or no transition plan.
  • Its effect on nature2/10No assessment of its effect on nature, and no basic environmental policy.
  • How it uses materials and handles waste3/10No active waste reduction, reuse or repair shown.
  • Its effect on water1/10No figures for its water use.
  • Its climate targets1/10No emissions reduction targets.
  • How openly it reports1/10No sustainability information published.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Caffè Nero's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Food Service / Restaurants sector ceiling.
45 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
28 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 45) + (0.7 × 28) = 33.1
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 1
Final score
Rounded. Below expectations.
33 / 100
Where the evidence comes from

What evidence is Caffè Nero's score based on?

11 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

18% of them were published by Caffè Nero itself; the rest come from independent sources.

Scored on 5 April 2026 under an earlier version of our method. We're re-checking it under the current method.

[1]Independent source
Caffè Nero Group Carbon Emissions Statistic
Ongoing
Q1Q3
View →
[2]Self-reported
Caffè Nero Ethics and Values
Ongoing
Q2Q8Q9
View →
[3]Public record
Caffè Nero Triples Sustainable Farming Training Scheme
Unknown
Q2Q5Q7
View →
[4]Public record
Caffè Nero Reports Coffee Waste to Biofuel Success Plans Expansion
Unknown
Q6
View →
[5]Public record
Caffè Nero Reports Very Strong Results in Q4
2025
Q3
View →
[6]Self-reported
Octopus Energy Press: Caffè Nero Becomes Octopus Energy's Biggest Business Customer
2024
Q4
View →
[7]Public record
Green Retail World: Electric Match — Caffè Nero Becomes Octopus Energy's Biggest Business Customer
2024
Q4
View →
[8]Public record
Grand Arcade: Caffè Nero Sustainability
Unknown
Q6
View →
[9]Independent source
Good Shopping Guide: Caffè Nero Brand Profile
Ongoing
Q5Q9Q10
View →
[10]Third-party verified
Science Based Targets Initiative Target Dashboard
Ongoing
Q8
View →
[11]Independent source
Ethical Consumer: Caffè Nero Group Ltd Company Profile
Ongoing
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Caffè Nero

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    Caffè Nero: SINK sustainability score 33/100.

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Caffè Nero in context

How does Caffè Nero compare with other food service / restaurants companies?

Where Caffè Nero sits among food service / restaurants peers.

Among the 51 major food service / restaurants brands we've scored, Caffè Nero is tied =26th of 51, with 1 other.

=26/51
Caffè Nero's rank
34
Industry average
19
Industry low
51
Industry high
See all 51 in Food Service / Restaurants →
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