Recently scored: Dentsu, Omnicom, Publicis Groupe, WPP
Caffè Nero·Food Service / Restaurants·London, UK·Founded 1997·Last verified 25 April 2026
33
out of 100
Below expectationsPending Review

Caffè Nero has published minimal environmental data and set no targets. A 100% green electricity switch in UK stores in 2024 is its strongest move. Scope 3 emissions are completely unreported, no net-zero commitment exists, and transparency is below industry expectation for a £626M business with 1,150 stores.

The calculation

Every score shows its working.

Same formula for every company. No curve. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Food Service / Restaurants sector ceiling.
45 / 100
Performance score
Sum of the 10 rubric questions, scored 0–10 each.
28 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 45) + (0.7 × 28) = 33.1
Scale penalty
Multiplier based on absolute emissions volume — physics-first.
× 1
Final score
Rounded. Below expectations.
33 / 100
The ten questions

Where Caffè Nero is strong, and where it isn't.

Strongest on Controversies & Red Flags and Energy Source (9/10, 5/10). Weakest on Transparency & Accountability and Targets & Commitments (1/10, 1/10).

Where the evidence comes from

Every document used, listed.

11 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.

[1]Public record
Caffè Nero Group Carbon Emissions
Ongoing
Q1Q3
View →
[2]Self-reported
Caffè Nero Ethics and Values
Ongoing
Q2Q8Q9
View →
[3]Third-party verified
Caffè Nero Triples Sustainable Farming Training Scheme
Unknown
Q2Q5Q7
View →
[4]Public record
Caffè Nero Reports Q4 Very Strong Results
2025
Q3
View →
[5]Self-reported
octopus.energy — Caff%C3%A8 Nero becomes Octopus Energy biggest business customer
Unknown
Q4
View →
[6]Public record
Electric Match: Caffè Nero Becomes Octopus Energy's Biggest Business Customer
2024
Q4
View →
[7]Third-party verified
Good Shopping Guide: Caffè Nero Brand Directory
Ongoing
Q5Q9Q10
View →
[8]Public record
Grand Arcade: Caffè Nero Sustainability
Unknown
Q6
View →
[9]Third-party verified
Caffè Nero Reports Coffee Waste to Biofuel Success, Plans Expansion
Unknown
Q6
View →
[10]Third-party verified
Science Based Targets: Target Dashboard
Ongoing
Q8
View →
[11]Third-party verified
Ethical Consumer: Caffè Nero Group Ltd Company Profile
Ongoing
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

Caffè Nero in context

Where Caffè Nero sits among food service / restaurants peers.

Among the 46 major food service / restaurants brands we've scored, Caffè Nero sits 24th of 46.

24/46
Caffè Nero's rank
34
Industry average
19
Industry low
50
Industry high
How this score has moved

Caffè Nero's score over time.

today

Score history begins 5 April 2026.

As Caffè Nero's score updates, the trajectory will appear here.

We're backfilling historical scores for FTSE 100 and S&P 100 companies over the coming weeks.

What's being contested

This score is not currently being contested.

Every challenge is published. We'd rather be corrected than wrong — that's the whole point.

No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.

About Caffè Nero

Caffè Nero is a UK-based coffee chain operating 1,150 stores across 11 countries with approximately 11,000 employees and £626M annual revenue. Founded in 1997, the company roasts coffee at its Battersea facility and sources from multiple origins including Nicaragua and South America. It is privately held and primarily operates company-owned and franchised coffee shops.

Founded
1997
Headquarters
London, UK
Employees
~11,000
Annual revenue
~£626M
Company website ↗
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